Tag Archives: wine public relations

Carmen Castorina: When a legend retires

carmen castorinaThe first rule of sportswriting used to be “Don’t god up the ballplayers.” Which meant that athletes were not necessarily better or worse people because they were ballplayers; they were just different, and you needed to keep that in mind when you wrote about them.

That approach has served me well over the past three decades, because it made sense for everything I’ve written about: politics, business, film, music, food (especially food), and wine. Perspective is all, and just because someone is a fine winemaker doesn’t mean they’re a good parent or friend or colleague.

So how do I write a piece honoring perhaps the best wine PR person in history without godding him up? Carmen Castorina, who retired earlier this month after some three decades at E&J Gallo, was adored by his colleagues (three farewell lunches); admired by his competitors (“Whenever I see Carmen I smile and feel good”); and apparently returned every phone call he ever got. Would that some of the ballplayers I dealt with were half that talented.

Which is not to say that Carmen and I never had a disagreement. Writers and PR people are born to trouble as the sparks fly upward. But what made Carmen the best, and why he was so respected, was that he never let those disagreements get in the way of doing his job. No grudges or snide remarks, and certainly not any of the punishments so popular today — being excluded from events or not told about news because the writer wasn’t “part of the team.”

Carmen always had a story, whether it was the time we were having lunch in Troy Aikman’s booth at a Dallas restaurant and Aikman, the former Cowboys quarterback, showed up and had to sit elsewhere. Or working with Ernest Gallo — yes, that Ernest Gallo — to market the winery’s first varietal wins and to help to take the California wine business into the 20th century. Or, as Carmen told our mutual pal Alfonso Cevola, how he set up umbrellas on the Jersey Shore in summer when he was a kid and that “Al Martino [of “Godfather” fame] always gave me a 50-cent tip. ?

I’ve dealt with PR people since the late 1970s, and almost no one did it better. So Carmen will be missed. I’ll even miss his little digs about my failure to include Gallo’s Barefoot in the $10 Hall of Fame and his insistence that Notre Dame was as good a school as my alma mater, Northwestern. And we’ll still have lunch now and again; I just hope Aikman doesn’t want his booth. Cause he ain’t getting it.

Slider image courtesy of Afonso Cevola and on The Wine Trail in Italy, using a Creative Commons license

It is possible to write a good news release

The wine PR business has come in for some unkind words on the blog ? Calling all wine coinsures! ? but the point has always been to improve the quality of the business ? marketing and public relations efforts.

With that in mind, it makes sense to note that I received a quality release last week from Elizabeth Kane Tate at EKT Communications, touting several Italian wines for the holidays. The release was in English and not PR speak, the words were spelled correctly, and the suggestions were relevant.

My pal Tim McNally, who helps me keep an eye on these things, noted that the release was ?very well laid out. Each item description to the point. Lots of white space. And no really cute sayings about ?everyone on Santa ?s list really wants one of these. ? ?

The point being, of course, that that sort of thing doesn ?t happen often enough.

Calling all wine coinsures (updated)

Nov. 22, 2012 update: I exchanged emails with Sofia Fenton, whose business hired the PR firm that sent this gem. She was even more upset than I was, and asked me to note that the release was not her doing and that she didn't see it before it was sent to the media. "This was my first experience with a PR company," she wrote. "I paid them thousands
for positive press and now, when I am Googled, I have negative press."

The Wine Curmudgeon understands — not only about bad publicity, but about the power of the Internet. Which is another reason why wine marketing people need to be more professional and pay more attention. When they make a mistake, it doesn't go away like it did in the paper and pencil days. It's in the cyber-ether forever.

 

The Wine Curmudgeon has noted the poor quality of wine public relations before, but a news release I got the other day actually made me wince. ?I hope you are doing well! I wanted to introduce you to Sofia Fenton ?s wine apparel and accessories, perfect for every fashionable woman and wine coinsure alike." It took a minute or so before I figured out what a wine coinsure was ? a connoisseur, probably.

I mention this here not to be mean or snarky; there are plenty of others who do that better than I do. Rather, it ?s because wine PR should be held to the same standards as wine writing, and regular visitors here know how much time and effort I spend on that.

Something like this not only embarrasses the agency and the client, but the wine business. Would this happen in a grown-up business run by adults? Of course not. Would it happen in cars or laundry detergent? Nope. But it happens all too frequently in wine, because our standards are so pathetically low.