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Tag Archives: wine rants

Big Wine and crowdsourcing

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Big wine crowdsourcingColumbia Crest is owned by Ste. Michelle Wine Estates, part of a one-half billion dollar company. La Crema is part of Jackson Family Wines, also a one-half billion dollar company. So why is each using a form of crowdsourcing, letting its customers make key winemaking decisions for one of its wines?

Because it’s not enough to make piles of money in the wine business anymore. You also have to be seen as local and accessible, and these multi-nationals (the eighth- and ninth-biggest producers in the U.S.) see crowdsourcing as the way to make them cuddly and artisan-like. Ask your customers for their advice about making wine, and how can they — and the rest of the wine world — not love you?

The Wine Curmudgeon can’t decide if this is incredible marketing or one of the most cynical things I’ve ever seen in the wine business, where cynical things are a dime a dozen. On the one hand, it’s a clever use for social media, which big companies have a hard time doing well. There aren’t too many opportunities for cute pet pictures on a multi-national Facebook page. And the crowdsourcing is certainly no scam — the companies have been honest and upfront about what’s going on.

On the other hand, it could be malarkey to make P.T. Barnum proud. Columbia Crest is making 1,000 cases of high-end cabernet sauvignon from its effort, not much when you consider its annual production is almost 2 million cases and it normally does 5,000 of this particular wine. La Crema churns out almost 1 million cases a year; it hasn’t announced how much the project will produce. First its crowd has to decide between chardonnay and pinot noir.

Plus, given the odds that each crowd could decide to make really crappy wine even with the best of intentions, how much input will it really have? Yes, each company says its winemaker will do exactly as instructed, but given how little most of us know about winemaking and how complicated it is, what are the chances of that happening? Because Columbia Crest and La Crema could turn into the wine industry’s version of New Coke if the wine turns out to be undrinkable, and one doesn’t get to be one of the 10 biggest producers in the U.S. by doing a New Coke.

There is one thing I am thankful for, crowdsoucing veteran that I am. At least the companies didn’t ask for cash to help pay for production, which is the most typical use for crowdsourcing — Kickstarter, Indiegogo, and the like. That would have been too much to deal with, even for the Wine Curmudgeon.

Update: Third-party wine clubs and their experts

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wine club expertsGlobal Wine Company, the subject of a post in May that discussed third-party wine clubs and the “experts” who pick their wines, has decided that transparency is the better part of valor. Global, which runs wine clubs for The New York Times, the Washington Post, Williams-Sonoma, and several others, has started listing the buyers and their credentials on the wine club websites.

Martin Reyes, one of Global’s buyers, emailed me after the post ran, but not to tell me I should mind my own business. Instead, he thanked me for the post, saying he had been trying to convince the Global bosses that it would be better to name the experts and not leave consumers wondering. “I figured you might enjoy knowing briefly what came out of this. The screenshot below was a watershed moment for us. … You sir, are awesome. Thanks again.”

That screenshot, pictured above, is also part of the Times club website. It’s a new section that tells club members who buys the wines and why they’re qualified to do so. Not difficult to do, good for business, and — more importantly — the right thing to do.

The power of the press, even when it’s a cranky ex-newspaperman who likes cheap wine and does it all by himself. Maybe there’s something to this blogging business after all.

Five things that make me crazy when I buy wine

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Which price am I going to pay for this wine? And why are there so many prices anyway? It makes me crazy.

Negotiating the Great Wall of Wine at the grocery store (or any retailer, for that matter) is difficult enough. But why is it that so many in the wine business go out of their way to make it even more difficult? Hence, the five things that make me crazy when I buy wine:

1. Wine shelved incorrectly, where Chilean wine is in the Spanish section, French wine is in the Italian section, and so forth. Some of my irritation is because I’m the son and grandson of retailers, and they taught me the need to stock inventory correctly. But most of it is because that kind of mistake makes it more difficult for people to buy the wine they want. If you’re looking for malbec, and it’s not in the Argentine section, you’re more likely to forgo wine or buy beer.

2. Sweet red wines that don’t say they’re sweet on the label. If I have trouble figuring out whether it’s sweet or dry, and I do, how much trouble does the average consumer have? Using the adjective smooth, which seems to be the winespeak of the moment for sweet, isn’t enough. You’re making sweet red wine because people want sweet red wine, so what’s wrong with telling them it’s sweet?

3. The boxed wine ghetto, where all the boxed wine — regardless of quality — is stuck on a dusty shelf in the back of the store or wine section. One reason that Yellow + Blue, a great cheap wine, isn’t better known is that it comes in a 1-liter box. That means you’ll find it with the Almaden and Franzia 5-liter boxes, and about the only thing the Yellow + Blue has in common with those is the box. It’s like putting Italian-made shoes next to flip-flops, and who does that?

4. Three — or four or even five — prices for the same bottle of wine. There’s the regular retail price. And the club price. And the sale price. And the “buy six, get a discount” price. And the “buy 12 and get a discount” price. The consumer isn’t sure what the price is, and ends up paying more than they thought they would. Which, sadly, may be the point.

5. That every winery in New Zealand seems to have a bay in its name — Oyster Bay, Monkey Bay, Destiny Bay, Cable Bay, Brick Bay, Pegasus Bay, Clifford Bay, Picton Bay, and so on and so forth. It’s one thing when the winery, like the respected and well-known Cloudy Bay, is actually located on a bay. But when the winery doesn’t exist, and the name is made up to sell private label wine or by Big Wine to establish a New Zealand brand, enough is enough.

Slider image courtesy of Houston Press food blog, using a Creative Commons license

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